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Good day readers! In our previous post we talked about some of the dilemmas that the online shopper faces. Now, what about the e-shop owner? Surely they have dealt with a couple of problematic customers along the way.
After having spoken with e-shop owners Samantha of Peaches & Pixies and The Peach Puff's Sabrina, here's a list of some of the problems faced by your local e-shop owners.
- Fake buys/orders
Believe it or not, there still are people who are childish enough to pull this sort of stunts. The faker usually fills out the order forms place in the e-shop with details such as..( items that do not exist, fake names, fake addresses, contact numbers and etc..) which brings headache to the e-shop owner because he/she has many other order forms to sort out. - Backouts
Sometimes the buyer decides at the last minute that they do now want to buy the product after placing an order which highly complicates things for the e-shop owner. - No shows
For those who opt to pay and receive their products through COD, we all know that you set up a time, date and place to meet up with the e-shop owner to pay and collect your item. However, some e-shop owners prefer not to include COD in their methods of payment for some customers who decide not to purchase the product just do not show up and leave the poor e-shop owner waiting. - Wrong info
Sometimes the e-shop owner and the customers do get mixed up with locations or have got the wrong info on place, time and date. For example, if you said you want to meet with your e-shop owner at McDonalds, be sure to state which one specifically and get a confirmation because, who knows?! there may be 3 McD's in the same area.
Well, here are some of the common problems faced by e-shop owners. Now you know, its not only you who faces problems e-shopping, the people behind the e-shop does too.
Do you think it's easy being and e-shop/boutique owner?
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